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Tips for effective communication during times of change

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E ffective internal communications and engagement is one of the most important elements o f any business culture - even more so when undergoing any kind of change or improvement. With lots of businesses currently adapting to new ways of working , we thought we'd share some helpful pointers for you to think about. West & North Yorksh ire Chamber of Commerce have got this great downloadable resource about internal communications in their Business Toolkit:  Business Toolkit - Internal Communications And reflecting on a conversation I had recently with Simon Spencer, a friend and previous colleague of mine and Internal Communications Manager at Network Rail, I've included some extra points for consideration below: Leadership All successful improvement projects are championed, led and supported by strong leadership. This is fundamental. As a business leader you should: Set out your vision, explain what you're trying to achieve and why.  Explain how you...

Doing business for good

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There's so much to do when you start your own company and so many 'foundations that need to be laid down', as I describe it.   One of the first things you have to do is to try and articulate what you do and why you do it. If you've got as far as having a business idea, you would think this is relatively easy. But for me, I actually think this was one of the hardest things to do.   So, the process that I went through, actually ended up taking me on a bit of a journey into my own personal values and beliefs (1) (stay with me, I'm not going deep and meaningful… although the process was really interesting, if you want to find out more let me know!)   And where I've landed, is in a world of 'doing business for good'. (2) Which makes sense to me, really.   At the start of my career, after a couple of years in hospitality, I got a job at 19 as a receptionist in a Birmingham city-centre office and I absolutely loved it. I spent the next 9 and ...