Tips for effective communication during times of change
E ffective internal communications and engagement is one of the most important elements o f any business culture - even more so when undergoing any kind of change or improvement. With lots of businesses currently adapting to new ways of working , we thought we'd share some helpful pointers for you to think about. West & North Yorksh ire Chamber of Commerce have got this great downloadable resource about internal communications in their Business Toolkit: Business Toolkit - Internal Communications And reflecting on a conversation I had recently with Simon Spencer, a friend and previous colleague of mine and Internal Communications Manager at Network Rail, I've included some extra points for consideration below: Leadership All successful improvement projects are championed, led and supported by strong leadership. This is fundamental. As a business leader you should: Set out your vision, explain what you're trying to achieve and why. Explain how you'